Your password is the key to your eBay account. While we at eBay are hard at work to provide you with a safe and fun trading experience, there are a few things that you should do to protect your password and your account.
Choose a Good Password:
Use the following tips to make it difficult for others to guess your password and to help keep your account secure.
| Tips | Examples |
| Do
Use at least 6 characters and a combination of letters and numbers.
|
Good Passwords
fireman28a
bestjetpilot |
| Don't
Do not use single words that can be found in any dictionary. Do not use your name, your spouse's name, your pet's name, birthday, favorite food, or any personal information that others can easily obtain. Do not use words or phrases that relate to eBay or your favorite hobby. Do not use a password that contains part of your User ID or email address. |
Bad Passwords
kangaroo
jimmy (while your ID is jimmyinjersey) |
Password and Account Protection:
Please note that eBay employees will never ask you for your password.
There are several steps that you can take to protect your password:
- Avoid using on eBay the same password that you use on your email account.
- Use the same precautions for your email account that you use on your eBay account - carefully protect both.
- Avoid using the same password that you use on other websites
- Do not share your password with others.
- Review the privacy policies of third parties that offer you services to determine how your information will be protected.
- If you believe that someone has obtained your password, change it immediately and contact eBay.
Safety Tips: Be cautious of emails that ask you to submit personal information such as your credit card number or your eBay password. Some members have reported attempts to gain access to their personal information through email solicitations that are made to appear as having come from eBay. These solicitations will often contain links to Web pages that will request that you sign-in and submit information. At eBay, we identify these as 'spoofed' emails or Websites. Remember, eBay employees will never ask you for your password.
If you receive or suspect you have received such an email, do not respond to it or click the links. Immediately send a copy of it to spam@ebay.com.
To be sure that you are signing into a genuine eBay Website, look at the Address/Location area of your browser. At an eBay sign-in or log-in page, the URL (link) that appears in the Address/Location area of your browser will begin with "http://cgi.ebay.com/" or "http://cgi3.ebay.com/". Please pay close attention to all characters in the address, including the forward slash (/) that follows "ebay.com". See the following illustrations for examples.
Please note that the above examples apply to the eBay.com Website. Our international sites will have slightly different sign-in URLs. A more complete set of URLs is listed below:
United States Sites
| Site | Sign-In/Login URL |
|---|---|
| eBay.com | http://cgi3.ebay.com/…
http://pages.ebay.com/… http://cgi.ebay.com/… https://scgi.ebay.com/… https://arribada.ebay.com/… |
| Half.com | https://scgi.half.ebay.com/ |
| Discussion Boards | http://servlet.ebay.com/ |
| Live Auctions | http://cgi4.liveauctions.ebay.com/
http://pages.liveauctions.ebay.com/ |
| Sothebys.com (partner site) | http://cgi3.sothebys.ebay.com/... http://cgi.sothebys.ebay.com/... https://scgi.sothebys.ebay.com/... |
International Sites
| Site | Sign-In/Login URL |
|---|---|
| Australia | http://cgi3.ebay.com.au/…
https://scgi.ebay.com.au/… |
| Austria, Germany, Switzerland | http://cgi3.ebay.de/…
https://scgi.ebay.de/… |
| Belgium | http://cgi3.benl.ebay.be/…
https://scgi.benl.ebay.be/… http://cgi3.befr.ebay.be/…
|
| Live Auctions | http://cgi3.ebay.ca/…
https://scgi.ebay.ca/… |
| France | http://cgi3.ebay.fr/…
https://scgi.ebay.fr/… |
| Ireland, Sweden, United Kingdom | http://cgi3.ebay.co.uk/…
https://scgi.ebay.co.uk/… |
| Italy | http://cgi3.ebay.it/…
https://scgi.ebay.it/… |
| Netherlands | http://cgi3.ebay.nl/…
https://scgi.ebay.nl/… |
| New Zealand, Singapore | http://cgi3.ebay.com/…
https://scgi.ebay.com/… |
| Spain | http://cgi3.es.ebay.com/…
https://scgi.es.ebay.com/… |
| Taiwan | http://cgi3.tw.ebay.com/...
https://scgi.tw.ebay.com/... |
